Frequently Asked Questions

When is the registration deadline?
The deadline for the early-bird registration rate is April 5, 2019. Online registration will close on May 16, 2019.  After May 16, please register onsite at the main registration desk.

When is payment due?
Registration payment is due at the time you register for the conference. If a registration is submitted without a payment, it will not be processed until payment is received.

What payment methods are accepted? 
NCRA accepts the following forms of payment: check, purchase order, money order, Visa, MasterCard, and American Express. To pay via purchase order, a copy of the P.O. must be provided to NCRA’s offices and include the following information for invoicing: contact name, company, address, phone and fax numbers, and e-mail address. The organization will be billed with payment due 30 days following receipt of invoice.

I want to join NCRA to receive the discounted NCRA member rate. 
Great news! Join NCRA and then proceed to to register for the conference as a member.

I paid as a non-member, but have decided to join NCRA to receive the member conference rate? 
You can join NCRA, but will need to contact Nancy Allen at 703-299-6640 ext. 311 to adjust your conference registration payment.

My employer will reimburse me if I provide documentation. How do I get the proper paperwork?
You will receive two e-mails: one is a receipt-of-purchase; the second is a confirmation email with many details about conference. If you do not receive the receipt-of-purchase or the confirmation email, please contact Nancy Allen at 

I need to cancel my registration. What is NCRA’s cancellation policy? 
NCRA will refund registration fees for cancellations received on/or before April 19, 2019. Cancellations must be in writing. NCRA will refund the registration fees paid, less a $100 processing charge by June 21, 2019. No refunds will be made for any cancellation received after April 19, 2019. Substitutions are always accepted. NCRA will accept cancellations by mail, fax, or email. Fax: 703-299-6620; email:; and mail: NCRA, Attn: Conference Registration, 1330 Braddock Place, Suite 520, Alexandria, VA, 22314.

When will the Danielle Chufar Annual Conference Scholarship winner be notified?
The deadline for submission is February 21, 2019. The winner will be contacted by NCRA via email by the end of March. Note: NCRA will make all travel and hotel arrangements.

Will there be complimentary Wi-Fi in the conference session rooms and workshops? 
Cost prohibits NCRA from making conference session and workshop rooms wi-fi accessible.

Is there a Mobile App for the conference? 
Yes, NCRA will be posting details on how to download the 2018 Mobile App in early May.

How do I get copies of the conference presentations? 
NCRA will provide a complimentary copy of the e-Conference Proceedings in electronic format (PDF) to all attendees. In advance of the conference, you will be able to download the conference presentations to create a personal schedule. Details on how to access the presentations will be sent to attendees in early May. A printed version of the Conference Proceedings will NOT be available for purchase in 2019.

How do I get copies of the workshop presentations?
Workshop attendees will be provided materials at check-in. Some may be available online prior to the workshop. Details will be emailed directly to attendees.

When will NCRA confirm my place in a limited-seating workshop?
The workshop registration will remain open until it reaches capacity. If you received a confirmation email for the event, then you have a seat in the workshop. If you want to register for a closed workshop, email Nancy Allen at She will notify you of openings as they become available.

Can guests attend educational sessions or workshops?
Guest registration includes access to the Welcome Reception; Exhibit Hall; NCRA Business Meeting Luncheon; and the Awards, Installation, and Recognition Luncheon. Guests cannot attend educational sessions or workshops.

What are the Encore Sessions and what is the difference between the Online Package and the USB Drive?
Encore Sessions are the recorded sessions from the annual conference. NCRA offers these recorded sessions in two forms: online through the Center for Cancer Registry Education and as a USB Drive. Both options are $125. Continuing Education (CE) hours are not included in the price, but can be purchased separately. The cost per CE hour is $25. To purchase CE hours, print and complete the Viewing Form which is included in both products. Submit the form and payment to NCRA as directed on the form. These activities will not automatically populate as CEs earned in your member profile. They will have to be submitted under approved-CEs on your CE submission form.

Are breakfasts included? I did not see them listed in the Registration Brochure. 
Continental breakfasts are provided Monday, May 20, through Wednesday, May 22. On Monday, the continental breakfast will be available in a common area; on Tuesday and Wednesday, breakfast will be provided in the Exhibit Hall.

This is my first NCRA conference. Any tips for a “newbie”?
Hotels and conference centers are typically colder than you expect, so bring a light sweater or jacket. We also recommend you wear comfortable shoes. A Conference Program will be provided to each attendee when they check-in. This is your “guide” to all events and educational sessions offered during the conference.

Additional questions? 
E-mail Nancy Allen at or call 703-299-6640 ext. 311.