NCRA Social Media Tips Page

Social media has become a part of our professional lives and is used for networking, research, and marketing. Along with the ability to instantly reach large professional and lay audiences, there are ethical and legal challenges that must be considered. NCRA’s Social Media Committee developed social media guidelines, which we encourage all members to review. http://www.ncra-usa.org/About/Connect/Social-Media
In an effort to encourage the appropriate use of social media, NCRA’s Social Media Committee created the NCRA Social Media Tips Page. This page will offer helpful tools to assist anyone who posts on NCRA’s social media channels.  

Quick Tips

The following are recommendations for social media use:

1. Keep privacy & rights a priority. Do not post content that violates a copyright or contains Protected Health Information (PHI) under HIPAA laws.  The Definition of PHI is a combination of health information and personally identifiable information.
   1. Examples of PHI:
      • Patient names
      • Addresses – in particular, anything more specific than state, including street address, city, county, and precinct and in most cases zip code, and their equivalent geocodes.
      • Dates – including birth, discharge, admittance, and death dates
      • Telephone and fax numbers and E-mail addresses
2. Do not use the page to promote your product, service or business.
3. Be civil.  Personal differences should be handled through E-mail or Private Messaging not through public post displayed to everyone.
4. Use correct spelling, grammar, and avoid acronym and slang unless you know the word or phrase will be understood by the other members.
5. Proof read post.  Be concise and avoid rambling.  Use correct spelling, grammar, and avoid acronym and slang unless you know the word or phrase will be understood by the other members.  Read and re read your message before posting it.  Once you post your message, it is on the page it is there for the whole group to read.
6. Post topics that are relevant to the industry.
7. Do not use all caps or SHOUT in your posts. In addition, one exclamation point is enough (guilty as charged)
8. While we encourage some light-hearted posts, please watch your sense of humor.  Post may be read by people from a variety of backgrounds and ages.
9. Do not post any information that you want private. Posts should not contain personal, identifiable information, or content embarrassing to your facility or others.

Tip of the Day

How to search a Facebook page to see if the topic is already covered.

Search Bar

Click the search bar at the top of the Facebook page and enter the topic you are looking for.

If you remember a phrase of the post or what the post was about, you can use the Graph Search function at the top of the Page. Enter the phrase and then use the magnifying glass to get all the results.

 Then you will be able to sort through the posts from your friends or any posts that are public that have this phrase in it. You can also use this technique to do more general searches to find out what people are posting about around a certain topic!

Activity Log

Click Activity Log in the menu on the left side of the page. 

If you have interacted with the post in some way – liked it, commented on it, or shared it somewhere – you can find it in your Activity Log.